e-learning – Traineasy

e-Learning: A Catalyst for Sustainability and ESG Progress

Introduction In today’s increasingly digital and environmentally conscious landscape, businesses are under pressure not just to perform financially, but to demonstrate responsibility across three additional dimensions: Environmental, Social, and Governance (ESG). Amid this shift, e-learning has emerged as a powerful tool not only for workforce development but also for advancing corporate sustainability goals. This article …

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Driving operational efficiencies with LMS-X

LMS-X / By Janet Freeman

Although LMS-X is well-known for being gorgeous-looking and insanely easy to use, it’s important to remember that using it to its full potential leads to significant operational efficiencies. In other words: What is it about LMS-X that contributes significantly to operational efficiency? How about its flexibility, automation and data driven design – three fundamental features …

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Julie Andrews singing The Hills are Alive

Surprising Benefits of Receiving Customer Feedback

eLearning / By Traineasy Administrator

Although as a busy SME we rarely do it, there are so many reasons to ask for customer feedback, we recently decided to get better at it. One motivator for this was maybe we had become a little complacent; after all we’re pretty experienced and customers seem happy enough. Having more feedback would provide evidence …

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Failure to Prevent Fraud Offence

eLearning / By Traineasy Administrator

In 2022, fraud cost the UK £1.2 billion — that’s around £2,300 lost every minute. It topped the list of offences in the country, representing 41% of all crimes and recording 3.7 million incidents last year. Alarmingly, these numbers are just the tip of the iceberg. An estimated 86% of fraud cases are never reported, …

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FCA Guidance on Vulnerable Customers

eLearning / By Traineasy Administrator

Economic vulnerability can happen to anyone, at any time — and it’s becoming increasingly prevalent. In fact, some 24.9 million UK adults displayed vulnerability markers in 2022. That’s 47% of the adult population and a 900,000 increase from 2020. In response, the Financial Conduct Authority (FCA) issued guidance on treating vulnerable customers fairly. This guidance …

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What is Consumer Duty? Your Complete Guide

eLearning / By Traineasy Administrator

The spotlight is firmly on consumer protection as UK inflation reaches record highs and the economy struggles to regain its footing. The Financial Conduct Authority (FCA) introduced a timely new Consumer Duty for all firms that provide financial products and services to retail customers. This development signals a paradigm shift in consumer protection and is …

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